Frequently Asked Questions

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Our goal is that you have a wonderful shopping experience.  If you are not happy with your purchase we will work with you to make it right.  This includes any adjustments that need to be made to the piece.  We are also happy to exchange your purchase for another piece within 90 days of purchase.  Because of the nature of the materials we use in our pieces, we are only able to offer a cash refund for 30 days from date of purchase. 

If you are shopping on a mobile device, items will not stay in your shopping cart for an extended period of time. If you are shopping on a Mac or PC you should be fine. If not, please let us know,

We accept all major credit cards as well as PayPal.

As of now, we do not. We can be found in numerous boutiques across the country. Those boutiques can be found on our "Where To Find Us" page.

Of course! contact us and we can discuss your piece.

We us USPS Priority Mail Flat Rate Shipping. International orders are shipped using USPS First Class International Mail.

Absolutely! Please contact us at amy@amywellsdesigns.com or (901) 482-0583

At this time, we are not able to split payment methods, so when using a gift card, it must cover the full amount of the order. Any additional balance will remain on your card. 

We are happy to assist you over the phone if your gift card does not cover the full amount. Please call (901) 482-0583 and we will be happy to help.